Privacy Policy

Last updated: January 2026

Legal Document

Our Commitment to Your Privacy

bv44 is committed to protecting the privacy and security of every player who uses our platform. This Privacy Policy explains what personal information we collect, why we collect it, how we use and store it, and the rights you have in relation to your data. By creating an account or using bv44's services, you confirm that you have read and understood the terms set out in this document.

This policy applies to all players accessing bv44 from Bangladesh, including those using our website on mobile or desktop devices. We operate in accordance with internationally recognised data-protection principles, including lawfulness, fairness, transparency, data minimisation, accuracy, storage limitation, integrity, and confidentiality.

Information We Collect

In order to provide you with a safe, personalised, and compliant gaming experience, bv44 collects certain categories of personal data. The information we collect falls into two broad categories: information you provide directly and information collected automatically as you use our services.

Information You Provide Directly

• Full name, date of birth, and gender as entered during registration
• Contact information including email address and mobile phone number
• Residential address (city, district, Bangladesh division — e.g., Dhaka, Chittagong, Sylhet)
• Government-issued identity document details provided for KYC verification
• Payment-related information such as mobile wallet numbers (bKash, Nagad, Rocket, Upay) and bank account details

Information Collected Automatically

• IP address and approximate geolocation data at the time of access
• Device type, operating system, browser version, and screen resolution
• Session data including pages visited, time spent, and click behaviour
• Cookie identifiers and local storage values used to maintain your login session and preferences

How We Use Your Information

bv44 processes your personal data only for clearly defined, legitimate purposes. Below are the primary purposes for which we use the data we collect:

• To create and manage your bv44 player account, including age and identity verification to confirm that you are 21 years of age or older
• To process your deposits, withdrawals, and financial transactions via bKash, Nagad, Rocket, or other supported payment methods
• To deliver personalised game recommendations, promotional offers, and platform notifications relevant to your activity on bv44
• To ensure responsible gaming by monitoring play patterns, enforcing deposit limits, and enabling self-exclusion requests
• To respond to your customer support enquiries promptly and accurately
• To comply with applicable legal obligations, fraud prevention requirements, and anti-money-laundering regulations

Disclosure of Your Information

bv44 does not sell, trade, or rent your personal data to any third party. However, there are limited circumstances in which we may share your information with trusted parties, strictly on a need-to-know basis.

Service Providers

We engage carefully selected third-party service providers to assist with payment processing, KYC verification, fraud detection, IT infrastructure, and analytics. These partners are contractually bound to process your data only as instructed by bv44 and to maintain appropriate security standards at all times.

Legal and Regulatory Authorities

We may disclose your personal information to competent authorities, regulators, law enforcement agencies, or courts when required to do so by applicable law, court order, or other legal process. We will make reasonable efforts to notify you of such disclosures where permitted by law.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

Data Security

bv44 employs industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, regular security audits and penetration testing, and strict role-based access controls so that only authorised personnel can access your data.

Despite these measures, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data to the highest practicable standard, we cannot provide an absolute guarantee of security. If you believe your account has been compromised, please contact our support team immediately at [email protected].

Payment and Transaction Data

bv44 supports instant deposits and withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other locally trusted payment channels. All financial transactions are processed through encrypted, PCI-compliant payment gateways to ensure the security of your funds and financial details at every step.

We retain transaction records for a minimum period as required by applicable anti-money-laundering and financial regulations. Full payment card numbers are never stored on our servers. Mobile wallet account details are stored in encrypted form and are never shared with any party other than the relevant payment processor.

Cookies and Tracking Technologies

bv44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files placed on your device when you visit our website. We use the following categories of cookies:

• Essential cookies — required for the platform to function correctly, including maintaining your login session and keeping your game preferences
• Analytics cookies — help us understand how players navigate bv44 so we can improve usability and content quality
• Preference cookies — remember your language setting and display preferences to provide a consistent experience on return visits

You can control and delete cookies through your browser settings at any time. Disabling essential cookies may affect the functionality of the bv44 platform. We do not use cookies to track your activity on websites other than bv44.club.

Data Retention

bv44 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account information is retained for the duration of your active relationship with bv44 and for a reasonable period thereafter to handle any outstanding disputes or regulatory obligations.

Upon your request for account closure, we will delete or anonymise your personal data within a reasonable timeframe, subject to any legal retention requirements that may apply. Transaction logs and KYC verification records may be retained for a longer period as mandated by financial and anti-money-laundering regulations.

Your Rights as a Player

bv44 respects your rights in relation to your personal data. You are entitled to exercise any of the following rights by contacting our support team at [email protected]:

• Right of Access — you may request a copy of the personal data we hold about you at any time
• Right to Rectification — you may ask us to correct any inaccurate or incomplete personal data without undue delay
• Right to Erasure — in certain circumstances, you may request that we delete your personal data (this right is subject to legal retention obligations)
• Right to Restrict Processing — you may request that we limit how we process your data pending resolution of a dispute or correction request
• Right to Object — you may object to the processing of your personal data for direct marketing purposes at any time, free of charge

We will respond to all valid data rights requests within 30 calendar days. In complex cases, we may extend this period by a further 30 days and will notify you accordingly. We reserve the right to verify your identity before processing any such request.

Age Restriction and Minors

bv44 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data belonging to persons under the age of 21. All players are required to provide valid proof of age as part of the KYC verification process during registration.

If we become aware that personal data has been collected from a player who is under 21 years of age, we will immediately suspend that account, delete all associated data, and reverse any transactions where possible. If you believe a minor has registered on bv44, please notify us immediately at [email protected].

Third-Party Links and Services

The bv44 platform may display references to third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi. These providers operate their own games on our platform and may have access to limited technical data necessary for game delivery and fairness certification. We are not responsible for the privacy practices of these third-party providers. We encourage you to review their respective privacy policies if you wish to understand how they handle data within their systems.

Changes to This Privacy Policy

bv44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of bv44 following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bv44 handles your personal data, our dedicated support team is here to help. We are committed to resolving all privacy-related enquiries promptly and transparently.

Email us at: [email protected]